Marketing Director

May 2023-September 2023

All Breed Rescue & Training; Colorado Springs, CO

​

• Scheduled and created 10 social media posts every week and sent Press Releases to News and other communication channels

• Executed and directed informational booths at 20 events to   educated and inform the public about All Breed Rescue & Training

• Communicated to over 30 business owners to collaborate and sponsor events

​

Customer Communications Specialist

June 2021-June 2022

Chaé Manufacturing; Walsenburg, CO

​

• Collaborated and improved internal and external communication by 60% and represented the Chaé brand to clients 

• Orchestrated high-level meetings and streamlined schedules for the CEO, ensuring seamless operations and optimal time management efficiency; facilitated smooth communication flow and decision-making processes within the executive team

• Spearheaded the digitization of manual clerical tasks, transitioning to an automated system that boosted overall efficiency by 25% and reduced errors in data entry processes; supported the company's commitment to technological advancement and operational excellence

• Prepared a 5-page research report on packaging components, raw materials, and ingredients, and presented the findings to client meetings

 

Help Center Representative 

April 2020- May 2021

IBM; Boulder, CO

​

• Performed IT tasks and backed support for companies and clients with a 95 percent closer rate

• Facilitated up to 25 clients a day on account maintenance, technical support, and software use 

• Practiced de-escalation techniques with agitated clients and received 100 percent positive reviews

 

​Marketing Consultant 

October 2019- January 2020

Controlled Performance with Gasses, Louisville, KY

​

• Created marketing material for the company

• Organized creative meetings between clients and the company

• Helped with writing applications

 

Marketing and Administrative Assistant               

May 2017- October 2019

Impact Property Group; Louisville, KY

​

• Operated client meetings for the Impact Property Group Agents and clients

• Guided Impact Property Group’s online presence by organizing blog content and posts 

• Attended client meetings alongside Real Estate Agents to take notes and organize information

 

Marketing Intern

June 3, 2019-  June 14, 2019​

The Kidz Club; Louisville, KY

 

• Designed social media content and posters on Canva

• Organized and helped present presentations to potential clients

• Marketed to other clients throughout the state of Kentucky

​

Communications Intern

July 2017-August 2017

The Kentucky State Fair; Louisville, KY

​

• Organized media schedules for daily social media and event announcements

• Collaborated with other interns to create schedules for fair programming and events

• Managed social media accounts, Snapchat and Instagram, for the duration of the Kentucky State Fair